Glass Act Window Cleaning started in 1995. James N. Jackson, II, founded the company and has been cleaning windows professionally since he was 20 years old. His intense drive for personal and professional achievement have been key factors in his success and overall effectiveness of the company. His wife, Shely L. Jackson, was introduced into the business in 2009, and has played an essential part in growing the business with James. Due to the significant growth over the past years we have restructured the company. On January 1, 2013, we formed Glass Act Services, Inc.. After 15 years in finance and sales, Shely, is taking the lead role in running the business, while James is focused on managing the delivery of our services and making sure our staff is meeting customers’ expectations. Although the company is growing, we are still based on the belief that our customers’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
A personal note from the founder…
I began cleaning windows professionally when I was twenty years old. I never intended to do this for a career back then, but the more I challenged myself to be the best, the more I found the beauty and art within the motions of this labor – finding peace and tranquility in the hours of thinking while I was earning a living. It has been over 25 years that I have been operating this business, and I am still committed to completing every job to the satisfaction of a critical eye. Attention to detail has always been a strength of mine. Therefore, combining this with an intense pace, I feel I have set a standard few can match.
I have provided below a few factors that should be considered while contracting a window cleaner, which include:
1. Evaluate the competence and experience of the window cleaning company and the person(s) they will send to complete the job.
2. Assess potential for collateral damage.
Collateral damage can occur because the laborer is recklessly pushing to complete the job. Or, lowest bidders will cut corners to pull profits. To make a profit the laborers will be minimum wage and minimum effort. Harsh chemicals are used because they cut down on time and effort. There is no substitute for elbow grease…these harsh chemicals, even in detergents, will dry out and deteriorate the rubber seals around the glass in your windows. The dripping and splashing if not properly cleaned up will leave your frames stained. Inside sills and walls will deteriorate from just the moisture even without the effect from the soap or chemicals, which depending on the product, will have compounding effects. I see examples of collateral damage in the majority of jobs I have inherited. Wallpaper around frames peeling, water/chemical stains on frames, blinds caked with grime, window seals broken, and the all too common scratches on the glass where a blade was recklessly used on the glass to remove stubborn substances,”My personal pet peeve”.
3. Problem solving capability. One of my favorite parts of this job is the problem solving aspect of it. Designers of many buildings fail to consider my part of the equation; However, I can adapt to any architecture or landscape complexity. I love a challenge!
I would be more than willing to brainstorm through any concerns or answer any questions you might have.
Call my personal cell# 248-224-4629
Or Email GlassActMichigan@Yahoo.com
We would welcome the opportunity to earn your
trust and deliver to you the best service in the industry!